Terms and Conditions for Market Drayton Mowers Ltd
1. Introduction and Acceptance
Welcome to the Market Drayton Mowers Ltd website. Our platform is designed to provide a seamless shopping experience for gardening enthusiasts and professionals alike. By accessing this website, browsing our product range, and/or placing an order, you are entering a contract with Market Drayton Mowers Ltd and thereby agree to the terms and conditions set out below. If you disagree with any part of these terms, please refrain from using our website.
2. Company Information
Market Drayton Mowers Ltd is a family-owned entity, steeped in tradition, yet continually innovating for the future. We pride ourselves on offering a diverse range of products, from lawnmower machinery and spares to chains designed for meticulous garden care and maintenance.
Contact Information:
3. User Registration and Account Management
To streamline the order process and provide personalized shopping experiences, we encourage customers to register for an account. Upon registration, it is your responsibility to maintain the confidentiality of your account, including your username and password. Any breach of this confidentiality must be reported to Market Drayton Mowers Ltd immediately.
4. Ordering and Payment
a) All product orders are subject to availability. In the event of a stock shortage, we will notify you and offer alternatives or refunds. b) Our product prices are dynamic and may change, but such changes will not affect orders already confirmed. c) We provide a secure payment gateway for transactions. Payment can be made via several methods, including PayPal.
5. Delivering Your Products
We are committed to ensuring timely delivery of all orders. While we maintain ample stock of most products, there might be times when items are back-ordered. In such cases, we will keep you apprised of the expected delivery date. Delivery timings, charges, and other related details vary depending on the location. Customers are advised to read the shipping policy for in-depth details.
6. Order Modifications, Cancellations, and Returns
a) Should you need to modify or cancel your order, we offer a window of opportunity before dispatching. Once dispatched, modifications may not be possible. b) We understand that sometimes a product might not meet your expectations. Our returns policy is designed to be transparent and customer-friendly, offering a stipulated period within which unused products in their original packaging may be returned.
7. Product Warranty and Our Liabilities
a) We stand by the quality of our products. Each product comes with a manufacturer’s warranty, the duration of which varies based on product type and its intended use (domestic or commercial). b) In the unlikely scenario that a product fault arises during the warranty period, we will facilitate the necessary repairs in line with the warranty policy. Our liability, however, is capped at the price of the goods supplied.
8. Website Security and Data Protection
Ensuring a secure shopping environment is our top priority. We employ advanced encryption tools and security protocols. Furthermore, our privacy policy outlines how we collect, store, and use your data, always putting your privacy first.
9. Intellectual Property Rights
Our website is not just a commercial platform but also a digital asset that houses unique content, including product images, descriptions, logos, and other materials. All of this content is our exclusive property, protected by international copyright laws.
10. Governing Law and Dispute Resolution
These terms and conditions are framed under and governed by English law. In the event of any disputes, both parties agree to attempt to resolve the matter amicably or through mediation. Failing which, the dispute will be settled in the English courts.
11. Changes to This Agreement
The digital landscape and e-commerce sector are ever-evolving. Consequently, we reserve the right to modify, append, or remove sections of these terms & conditions as necessary. Regularly reviewing this page ensures you are up-to-date with our terms.
By navigating our website and purchasing our products, you confirm your understanding and acceptance of these comprehensive terms and conditions.